Payment Channels Face a Distrust Deficit in the Wake of COVID-19
PCI Pal has been examining Canadian consumer confidence in payment security, driven by a survey they conducted. As a global provider of cloud-based secure payment solutions, their research uncovers Canadians’ sentiment towards and behaviours around data security and payments following the COVID-19 pandemic. “With all this in mind, Canadian businesses …
Our Economic Outlook for Canada: Continued Recovery but Challenges Remain
Canada’s economy in the past year had a bumpy ride, as the promise of mass vaccinations was followed by supply chain disruptions, a global energy crisis and rising inflation. Looking ahead, we see a Canadian economy continuing to recover, even as businesses and consumers contend with challenges that now include …
Digital Transformation of the Global Payments Market
By Bob Dowd Our digital-first world is evolving so rapidly, we may live to see the end of paper money. In the wake of COVID-19, the accelerated digitization of payments on a global scale has changed the game in the B2B payments marketplace. Growth of RTP Digital payment providers are …
Leveraging Trends to Support Inclusion
By Robert Hyde The COVID-19 pandemic deeply impacted the Canadian payments industry and accelerated the migration to digital and contactless payments. Canadians continue to seek more choice and flexibility in how they make payments without sacrificing security and convenience, but the pandemic has further underscored the need for more services …
Three Ways to Support Earned Wage Access in Canada
By Marco Margiotta Around the world, employers are experiencing first-hand the impacts of what’s being called the ‘Great Resignation,’ emerging from the COVID-19 pandemic. For our neighbours to the South, 4.5 million Americans quit their jobs in November 2021, which matches a series high from last September. This trend has …
Four Areas to Address to Meet Digital B2B Commerce Expectations
By Brandon Spear Looking back on 2021, the global B2B payments landscape experienced notable changes in sales channel strategies as eCommerce accelerated. As B2B customer journeys become more digitally influenced, a merchants’ payments offerings and capabilities need to evolve to better secure the sale. Recent research from Forrester Consulting revealed …
Want Happy Staff? Three Tips for Managing Compensation
By Daniel Oh Businesses have faced a great deal of upheaval over the past two years, whether it’s the rise in remote work or shift to online commerce. One thing that hasn’t is their biggest and most important asset: their people. The primary way a business can show its people …
Divides and Dividends Study
It is no longer business as usual. The long-held belief that companies exist solely to serve the needs of shareholders is being challenged. Employees, customers and investors increasingly see private enterprise as a vital player in a much wider sociological, ecological, and economic system—and business leaders are now expected to …
Canada’s Executives Face an Opportunity in Sustainability
By Shawn Cooper Canadians have seen their communities change drastically in the last few years due to the COVID-19 pandemic and heightened worry about climate change and social justice, motivating them to make sustainable changes in their everyday lives. Employees, customers, and investors are starting to expect more from the …
Canada’s Bridgegate: Disruptions from Canada’s Protests Further Expose the Vulnerability of Supply Chains
By Vaibhav Tandon Beyond economic and public health upheaval, the past two years will also be remembered for mass protests in several parts of the world. Some were sparked by familiar themes like democratic liberties, climate change, and racial justice, while others arose against government lockdowns, vaccines and mask mandates. …