How To Utilize Payment Platforms To Drive Engagement & Earn More Revenue

By Susan Perlmutter The pandemic has changed how we live, work, and the way we communicate. The financial industry, particularly, has faced some difficult issues, including payment processing delays, loan approval backlogs, and overall accessibility. Financial institutions have been inundated with customer service inquiries and have scrambled to provide timely …

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Keeping the goodwill going

By Steve Leer Happy customers make for happy equipment leasing executives. Often that business bliss begins with the frontline customer service representatives who answer lessee phone calls and e-mail messages. Reps just like the seven Toronto, Ont. area women who work for JDR Solutions, Inc. The seven—Lesley Evans, Debbie Forbes, …

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