Spring 2022 Issue

How a GEN Z Used Lending to Build a Growth Business

By Suzan Williams Sometimes my idea of what a business will look like is totally wrong. When John Chrzanowski approached me to finance his mobile power-washing business, I envisioned he’d be spraying down houses and storefronts. He didn’t make fun of me, despite really having a much bigger vision. I …

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Spring 2022 Issue

Mandatory Breach Reporting: Are You Prepared?

By Robert Masse Organizations that manage customer information — such as retailers, banks, airlines, marketers, and private businesses — may soon be at higher risk for privacy class-action lawsuits and face increased costs to manage data breaches. That’s because mandatory breach reporting is expected to come into effect in the …

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Spring 2022 Issue

Three Trends Propelling Digital Identity Momentum in 2022 And Beyond

By Rodger Desai As we increasingly rely on mobile devices to engage in payments and banking activity, the applications for digital identity technology are continuing to evolve in order to secure these transactions. With the digital payments industry expanding exponentially each year, digital identity technology now plays a key role …

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Spring 2022 Issue

Payment Channels Face a Distrust Deficit in the Wake of COVID-19

PCI Pal has been examining Canadian consumer confidence in payment security, driven by a survey they conducted. As a global provider of cloud-based secure payment solutions, their research uncovers Canadians’ sentiment towards and behaviours around data security and payments following the COVID-19 pandemic. “With all this in mind, Canadian businesses …

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Spring 2022 Issue

Our Economic Outlook for Canada: Continued Recovery but Challenges Remain

Canada’s economy in the past year had a bumpy ride, as the promise of mass vaccinations was followed by supply chain disruptions, a global energy crisis and rising inflation. Looking ahead, we see a Canadian economy continuing to recover, even as businesses and consumers contend with challenges that now include …

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Spring 2022 Issue

Digital Transformation of the Global Payments Market

By Bob Dowd Our digital-first world is evolving so rapidly, we may live to see the end of paper money. In the wake of COVID-19, the accelerated digitization of payments on a global scale has changed the game in the B2B payments marketplace. Growth of RTP Digital payment providers are …

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Spring 2022 Issue

Leveraging Trends to Support Inclusion

By Robert Hyde The COVID-19 pandemic deeply impacted the Canadian payments industry and accelerated the migration to digital and contactless payments. Canadians continue to seek more choice and flexibility in how they make payments without sacrificing security and convenience, but the pandemic has further underscored the need for more services …

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Spring 2022 Issue

Three Ways to Support Earned Wage Access in Canada

By Marco Margiotta Around the world, employers are experiencing first-hand the impacts of what’s being called the ‘Great Resignation,’ emerging from the COVID-19 pandemic. For our neighbours to the South, 4.5 million Americans quit their jobs in November 2021, which matches a series high from last September. This trend has …

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Spring 2022 Issue

Four Areas to Address to Meet Digital B2B Commerce Expectations

By Brandon Spear Looking back on 2021, the global B2B payments landscape experienced notable changes in sales channel strategies as eCommerce accelerated. As B2B customer journeys become more digitally influenced, a merchants’ payments offerings and capabilities need to evolve to better secure the sale. Recent research from Forrester Consulting revealed …

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Spring 2022 Issue

Want Happy Staff? Three Tips for Managing Compensation

By Daniel Oh Businesses have faced a great deal of upheaval over the past two years, whether it’s the rise in remote work or shift to online commerce. One thing that hasn’t is their biggest and most important asset: their people. The primary way a business can show its people …

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