Winter 2021 Issue

How the Pandemic is Reshaping the Future of Financial Services

By Andrew Eppich The COVID-19 pandemic has forced businesses across Canada to digitally transform. According to Equinix’s Global Tech Trends Study, nearly half — 46 percent — of digital leaders in Canada have accelerated their digital transformation plans as a result of COVID-19. That includes the financial services industry, which …

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Winter 2021 Issue

Legacy Banking Needs to Change Its Tune

An Interview with Sudipta Kumar Ghosh By Kathryn Atkins Sudipta Kumar Ghosh is an experienced technology and product executive in banking and financial services who focuses on implementing solutions aligned with digital and mobile-first growth strategies to deliver exceptional customer experiences. During his twelve years of involvement in this sector, …

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Winter 2021 Issue

Four Key Technologies Address Supply Chain Disruptions Impact on Work Truck Finance

Supply chain disruptions are a prominent concern across the globe. “We are all aware of the container ships lined up at ports, and months’ long delays in delivery times,” says Kirk Mann, Senior Vice President and GM of Transportation Finance, Mitsubishi HC Capital America. “However, supply chain issues and inefficiencies …

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Winter 2021 Issue

Equipment Finance Roundup

Mitsubishi HC Capital Canada Named One of Canada’s Most Admired Corporate Cultures Mitsubishi HC Capital Canada (formerly Hitachi Capital Canada) has been named as a winner of the 2021 Canada’s Most Admired Corporate Cultures™ program. This national program recognizes best-in-class Canadian organizations for fostering high performance corporate cultures that help …

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Winter 2021 Issue

Workplace Changes from COVID-19 Won’t Be Permanent, Most Believe

Staff So far, the changes in how we use our offices, who works from home and the other disruptions or adjustments in corporate life aren’t impressing those who might make decisions on organizational structure in the future. Only 23 percent of CIOs surveyed expect remote workplace changes from the COVID-19 …

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Winter 2021 Issue

Unattended Payments with the User in Mind

By Peter Alcock Have you ever walked up to a self-service terminal like a parking pay station or self-checkout retail store, and been both puzzled and embarrassed because you don’t know what to do? You’re absolutely not alone! It seems like the more text instructions, or the more icons and …

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Winter 2021 Issue

Banking the Unbanked Markets

By Michael Penner Over the last decade the global payments industry has seen tremendous growth, providing increased convenience and opportunity to both businesses and consumers, but advancement does not always happen quickly or uniformly. In Canada, the total payments market grew to 22 billion transactions worth $9.9 trillion in 2019. …

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Winter 2021 Issue

Canadian Corporate Debt: Navigating the Risks Amidst the Economic Recovery

By James Orlando and Brett Saldarelli   Canadian nonfinancial corporate debt has reached new highs, spurred by low interest rates and the desire for firms to hold higher levels of cash. Debt is highly concentrated in specific industries, including real estate and construction. The high level of indebtedness in these …

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