HAMPSHIRE, UK–A new study from Juniper Research has found that the value of unsecured loans issued via artificial intelligence (AI)-using underwriting platforms will grow by an astounding 1,200 percent over the next five years, from USD24 billion in 2020 to USD315 billion in 2025. This extraordinary growth will be driven, it said, by lenders seeking to leverage AI to rebuild and streamline their lending operations following the dramatic impact of the COVID-19 pandemic.
The report identified that lenders, which have been reeling from the effects of bad debt write-offs and repayment holidays, will seek to leverage AI models in order to more accurately assess and mitigate the risks that consumer and business customers represent. This will enable lenders to build more sustainable lending models in the wake of the unprecedented economic turbulence.
The new research, AI & Automation in Banking: Adoption, Vendor Positioning & Market Forecasts 2020-2025, found that consumer lending is driving overall AI lending and will account for 66 percent of loans by value underwritten by AI in 2025.
AI, when combined with services such as Open Banking, can build a comprehensive picture of financial status and anticipate future risks. Juniper Research recommends that lenders leverage these AI capabilities to expand their portfolios post-pandemic to those without detailed credit files.
The research also found that roboadvisors, where AI actors manage investments for users, will account for over USD3 trillion in assets under management in 2025, from USD500 billion in 2020. Rather than selling services directly to users, roboadvisors should partner with large banks. This enables roboadvisors to access large groups of potential users who are underserved by current wealth management propositions, growing revenues while keeping customer acquisitions costs low.
“Expanding lending operations into untapped areas of the market is a critical way in which banks can not only increase their own revenues but also compete more effectively with rival FinTech services,” said research co-author George Crabtree.