Business BankingConsumer BankingFall 2023 Issue

CIBC ranked #1 in the J.D. Power 2023 Canada Small Business Banking Satisfaction Study

TORONTO, ON–CIBC has received the highest score in customer satisfaction among the big 5 Canadian banks, according to the J.D. Power 2023 Canada Small Business Banking Satisfaction Study. The study reflects feedback from more than 2,300 Canadian small business banking customers, and measures their experience with their bank’s ability to …

Fall 2023 IssueRegulatory IssuesTrends

Finance’s Role in Making the Clean Technology Tax Credit Manifest

Creative financing can be a game-changer to accelerate return on investments from sustainable projects by Grant MacFarlane Investments in clean technology and net zero targets are being mandated across the board, at every level of government in Canada as well as within corporations. In March 2023, the Canadian government announced …

Consumer BankingFall 2023 IssueFinTechPayments

How a cashless society will offer more opportunities to Canadian businesses, consumers

By Hamed Arbabi, CEO, VoPay When speaking about the future of a cashless society, we have to acknowledge the role the COVID-19 pandemic played as a catalyst for digitization acceleration. All over the world, we have altered the way we work, travel, shop, and how businesses pay for goods and …

AISummer 2023 Issue

Netstock Announces the Release of its AI-Powered Predictive Planning Suite

Netstock’s AI-powered solution will empower SMBs to adapt, flex, and accelerate supply chain planning to outpace their competitors BOSTON, MA — Netstock, a leading supply chain planning solution provider for small and medium-sized businesses, has released its AI-powered Predictive Planning Suite, a purpose-built supply chain planning and inventory management solution. …

Industry TrendsSummer 2023 Issue

DXC Technology Predicts Five Ways Software Will Accelerate Sustainability in the Next Five Years

Software-driven innovation will be an enabler for the radical transformation needed to create a climate-secure future LONDON, UK–DXC Technology, a leading Fortune 500 global technology services company, has forecast five ways software will help create a more sustainable future in the next five years. “Technology has an outsized role in …

Industry News

Nearly 4 in 10 Professionals Report Rising Burnout

40 per cent say their department is understaffed; Nearly a quarter say their manager has taken no action to alleviate work-related stress TORONTO, May 31, 2023 /CNW/ – Burnout is a problem that just won’t go away, new research from talent solutions and business consulting firm Robert Half shows. In …

FinTechSummer 2023 Issue

Manulife Securities continues to advance technology platform

OAKVILLE, ON–Manulife Securities, a company of Manulife Investment Management, announced enhancements to its advisor experience with Envestnet’s Unified Managed Platform. “As a leading provider of holistic wealth advice in Canada, we feel both a responsibility and a privilege to offer the most robust technology possible to our advisors and clients,” …

Industry NewsSummer 2023 Issue

Info-Tech Research Group Reveals Its LIVE 2023 IT Conference Keynote Speakers

Info-Tech LIVE provides attendees with practical insights to drive technology-led transformations, impact business outcomes, and accelerate their professional careers TORONTO, ON–Global IT research and advisory firm Info-Tech Research Group has announced some of the highly anticipated keynote speakers who will be headlining its annual three-day conference, Info-Tech LIVE. The event, …

Capital MarketsFinancial InstitutionsSummer 2023 Issue

Equitable Bank continues funding diversification

TORONTO, ON–Equitable Bank has completed an offering of €300 million of legislative Covered Bonds due May 28, 2026 (the “Covered Bonds”). The bonds were issued under the Bank’s Global Legislative Covered Bond Programme, which recently increased in size from a capacity of $2 billion to $3 billion, reflecting the growth …

Consumer BankingLoyaltySpring 2023 Issue

Why Customer-Centric Pricing Is Fundamental to Acquisition and Retention

By Greg Demas President at Nomis Solutions As competitive forces, the economic environment and rapidly evolving consumer expectations continue to transform the banking industry. Attracting and building customer relationships is no longer a game won by presenting low rates and fees on a visually-pleasing website. The banking industry has sunk …