Consumer Banking

Canadian Tire Financial Services buys back equity from Scotiabank

Canadian Tire Corporation to accelerate the growth of Triangle Rewards with strategic repurchase of Financial Services business stake from Scotiabank TORONTO, ON–Scotiabank announced it has signed and closed the sale of its 20 percent equity interest in Canadian Tire Financial Services (CTFS) to Canadian Tire Corporation. Scotiabank will continue to …

Business BankingConsumer BankingFall 2023 Issue

CIBC ranked #1 in the J.D. Power 2023 Canada Small Business Banking Satisfaction Study

TORONTO, ON–CIBC has received the highest score in customer satisfaction among the big 5 Canadian banks, according to the J.D. Power 2023 Canada Small Business Banking Satisfaction Study. The study reflects feedback from more than 2,300 Canadian small business banking customers, and measures their experience with their bank’s ability to …

Consumer BankingFall 2023 IssueFinTechPayments

How a cashless society will offer more opportunities to Canadian businesses, consumers

By Hamed Arbabi, CEO, VoPay When speaking about the future of a cashless society, we have to acknowledge the role the COVID-19 pandemic played as a catalyst for digitization acceleration. All over the world, we have altered the way we work, travel, shop, and how businesses pay for goods and …

Consumer BankingLoyaltySpring 2023 Issue

Why Customer-Centric Pricing Is Fundamental to Acquisition and Retention

By Greg Demas President at Nomis Solutions As competitive forces, the economic environment and rapidly evolving consumer expectations continue to transform the banking industry. Attracting and building customer relationships is no longer a game won by presenting low rates and fees on a visually-pleasing website. The banking industry has sunk …

Consumer BankingGifts & RewardsSpring 2023 Issue

TD teams up with Uber to deliver valuable perks to cardholders, while saving on rides, meals and more

Eligible TD cardholders will receive a free Uber One membership for up to 12 months TORONTO, ON–TD Bank Group (TD) has teamed up with Uber to help customers unlock even more value on transportation, meals and more. Thanks to this new relationship, eligible TD cardholders will be able to enroll …

Consumer BankingFinTech

Banking the Unbanked Markets

Fintech Taking the Driver Seat to the Unbanked, Contrasting Financial Landscapes By Michael Penner Over the last decade the global payments industry has seen tremendous growth, providing increased convenience and opportunity to both businesses and consumers, but advancement does not always happen quickly or uniformly. In Canada, the total payments market …

Consumer BankingLoyaltyPoints


BANK’S PERSONAL DEBIT CARDS EARN RBC REWARDS TORONTO, ON–RBC Vantage is the bank’s new system which ties everyday banking into a comprehensive suite of benefits for RBC clients. RBC Vantage gives clients, for the first time, the ability to use their debit cards to earn RBC Rewards points and provides …

Consumer BankingCybersecurityPayment Processing

Consumer demand for improved digital purchase transparency is on the rise

TORONTO, ON–The way that consumers shop, pay and bank is changing dramatically. Accelerated by the COVID-19 pandemic, consumers are adopting new digital habits at a faster pace than ever before. In the first two months of the pandemic alone, global ecommerce spending surged by USD $53 Billion and consumers came …

Consumer BankingIntegrated PaymentsPayment Processing

Will payment methods be a way Canadians use to track their spending more accurately?

By Lorenzo Pellegrino As Paysafe discovered when we surveyed consumers in April, COVID-19 and the social distancing measures Canada and other countries have put into place to combat the virus have impacted when, where, and, arguably most importantly, how they are spending money. The shift to eCommerce is one clear …

Consumer BankingFinancial InstitutionsIndustry News

Many Canadians Still Not Financially Resilient, Banks’ Rep Declined

NORTH VANCOUVER, BC–While slightly more Canadian households are financially resilient amidst the COVID-19 pandemic, according to Seymour Management Consulting Inc.’s October 2020 Seymour Financial Resilience Index, there has been an increase in those who are struggling. The index, published quarterly, measures a consumer or household’s ability to get through financial …