Jul-Aug 2019 Issue

The truth about AI and fraud

By Rich Stuppy Many merchants are increasingly turning to machine learning (ML) and artificial intelligence (AI) to help make faster and smarter decisions to automatically approve good transactions and reject fraudulent ones. The problem is that many companies that claim to use AI are just using rudimentary ML based on …

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Jul-Aug 2019 Issue

The reality of RTP

By Jason Mugford Each year, payment processing inefficiencies cost Canadian businesses between $2.9 billion and $6.5 billion. Business-to-business (B2B) cross-border payments is one notable example of this as they are particularly time-consuming and can be prone to error. Treasury professionals across industries are frustrated by the legacy systems of correspondent …

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Jul-Aug 2019 Issue

Tackling the regulations challenges

By Roy Farah Ask any financial services professional, like those in a major bank or in a small credit union, and they will universally name their biggest challenge in one word: regulations. Canada has some of the strictest rules in the world, and while newer initiatives like open banking are …

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Jul-Aug 2019 Issue

Responding to evolving cyberthreats

By Roman Mykhaylyshyn New and constantly evolving technologies, including in the payments industry, are resulting in new products and services, and as such they have become an integral part of day-to-day lives: and this trend is far from over. However, as with most things, innovation comes with risks. With digital …

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Jul-Aug 2019 Issue

Rejuvenating payments

By Roger Sholanki The wellness industry is increasingly turning to new technologies to automate daily operations, increase customer satisfaction and drive business growth. One of the operational areas getting a technology makeover at spas, salons, gyms and other wellness businesses is payment processing. Flexible payment options, integration capabilities, mobile functionality …

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Jul-Aug 2019 Issue

Preventing ATM cash-outs

By Stacy Gorkoff The ability to detect ATM cash-out attacks as they are unfolding—not after the damage is done—continues to be a priority for IT operations and payments security teams. In today’s complex and ever-changing threat environment there remains no “silver bullet” that provides financial institutions blanket protection from fraud. …

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Jul-Aug 2019 Issue

How to outwit fraudsters

By Greg Brown Stealing a person’s hard-earned money is nothing new. However, in today’s world of almost instant payments, the methods used by fraudsters for payment fraud have evolved. While the digitization of payments has made making financial transactions more convenient for consumers and financial institutions (FIs), it has also …

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Jul-Aug 2019 Issue

Enabling faster (and secure) payments

By Arjun Kakkar Digital commerce is growing, but it still represents less than 15 per cent of the total global retail business value. One key reason is a far-from-seamless shopping experience. According to a study by the Baymard Institute, almost 70 per cent of U.S. shoppers end up abandoning their …

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Jul-Aug 2019 Issue

EMV snapshot

According to the latest data from EMVCo (www.emvco.com), which manages and evolves the EMV® specifications and related testing processes, 58.7 per cent of cards issued are ‘EMV’ as of Q4 2018 and that 73.6 per cent of all card-present transactions conducted globally used EMV chip technology. There are 8.23 billion …

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AICybersecurity

Kount Introduces Industry’s First Complete Solution for Criminal, Friendly Fraud

BOISE, ID–Kount, the leader in AI-driven fraud prevention, today introduced the most comprehensive solution to protect digital businesses from criminal and friendly fraud. Kount’s Friendly Fraud Prevention Solution features Visa Merchant Purchase Inquiry (VMPI), a component of Visa’s Claim Resolutions process, which helps businesses save the sale, prevent chargebacks and …

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