Data AnalyticsFall 2021 IssuePayments

Why Purchase Data Drives Customer Engagement

By Jason Howard Who hasn’t looked at their bank statement at one point and thought, “wait a minute, what’s this transaction again?” And often, there isn’t enough information on our digital bank statements to help us make sense of our purchase history. In most cases though, these confusing statement descriptors …

Identity VerificationPayments

Accuity Study Reveals Failed Payments Cost the Global Economy $118.5 Billion in 2020

CHICAGO, IL — The cost of failed payments is estimated to have cost the global economy $118.5 billion in fees, labor and lost business in 2020 according to the latest study from Accuity, a LexisNexis Risk Solutions company. The total cost of failed payments regionally was $41.1 billion in EMEA, …

Customer ServicePaymentsSummer 2021 Issue

With Work-at-Home agents on the rise, here’s how to secure payments

…and Improve CX By Gary E. Barnett For most consumers, the idea of handling a transaction or conducting business through a call center brings a reassuring sense of security and confidentiality. This is especially true with larger, more established brands; customers trust that stringent regulations, employee background checks and oversight …


PayTechs of Canada gets new Executive Director

TORONTO, ON–PayTechs of Canada is pleased to welcome Alex Vronces as its new Executive Director, effective February 1st. Alex comes with a strong payments background, most recently with Payments Canada, where he provided thought leadership and advice on a number of key strategic policy initiatives including the modernizing of the …

LendingMergers & AcquisitionsPayments

Flexiti to be acquired by CURO, forging a strategic partnership

Combination with CURO secures the capital required by Flexiti to target rapid growth in loan originations within the Canadian marketplace; Flexiti signs agreement to increase credit facilities from $380 million to $500 million TORONTO, ON–Flexiti Financial Inc., Canada’s leading provider of point-of-sale (POS) consumer financing solutions for retailers, announced today it …

PaymentsPre Paid

KABN Unveils Challenger Banking Program for Verified Self Sovereign Identity Users

KABN North America’s prepaid Visa Card to support Liquid Avatar users and provides online banking solutions Toronto, ON–KABN Systems NA Holdings Corp., a North American Fintech solutions company specializing in empowering individuals to manage, control and generate value from their biometrically-verified Self Sovereign Identity (“SSI”) through its Liquid Avatar platform, …

Corporate AcquisitionsPayments

IBM Acquires Expertus Technologies to Expand Hybrid Cloud Digital Payment Solutions

Canadian Fintech Solutions Provider Gives Financial Institutions the Flexibility and Security to Rapidly Innovate and Compete; Advances IBM’s Hybrid Cloud and AI Strategy ARMONK, N.Y–IBM has acquired Montreal-based fintech company, Expertus Technologies Inc. The acquisition strengthens IBM’s portfolio as an end-to-end digital payments solution provider and further advances IBM’s hybrid …

Fraud & IdentityPayments

PT. ALTO Network Partners With INETCO

VANCOUVER, BC–PT. ALTO Network (ALTO), a National Payment Gateway for Indonesia, has chosen the INETCO Insight software to deliver world-class performance and security monitoring. This partnership further supports the National Non-Cash Movement and Bank Indonesia’s National Payment System vision. ALTO is Indonesia’s leading provider of end-to-end payment switching and digital …

FXIndustry NewsPaymentsTransportation

Amadeus Launches FX Box

MADRID, SPAIN–For travellers, booking an airline ticket can be confusing when prices are displayed in a foreign currency. To improve the customer shopping experience, travel companies, such as travel agencies and airlines, are keen to offer customers the possibility to see ticket prices in the currency of their choice. For …

Industry NewsPaymentsTrends

Emerging Market Mobile Money Users to Exceed 1.2 billion: Juniper Research

BASINGSTOKE, UK–A new study from Juniper Research has found that the total number of mobile money users in emerging markets will exceed 1.2 billion in 2025, up from 980 million in 2020; equating to just under 30 percent of all mobile phone users across emerging markets. The report predicts that …