Customer ServiceFinTech

Symend Infuses $40M in Growth Capital to Transform Customer Engagement with Behavioral Science

Funding supports growing demand for behavioral engagement technology CALGARY, AB–Symend, a leader in Behavioral Engagement Technology™,  has raised more than US$40 million to further accelerate its growth and global market expansion. The company is on track to double the number of customers served for the third consecutive year and will …

READ MORE →
Fraud & IdentityMarket Research

Report Finds Fraud Costs up to 22.4% from Pre-Pandemic Levels

Annual LexisNexis Risk Solutions Report finds fraud is up across U.S. and Canadian financial services firms ATLANTA, GA–The findings of the 2022 LexisNexis True Cost of Fraud™ Study: Financial Services and Lending shows some disturbing trends.  This sixth edition of the report examines current fraud trends for more than 500 …

READ MORE →
FinTechTransportation

Sage expands, powering new sectors and businesses

TORONTO, ON–Sage, the leader in accounting, financial, HR and payroll technology for small and mid-sized businesses increased investment in Sage Intacct. Through a series of significant product updates and enhancements, more customers will be able to experience increased productivity and smoother business processes. Delivering against Sage’s ambition to become the …

READ MORE →
Business BankingCross-Border PaymentsPayments

How Banking-as-a-Service (BaaS) Can Fuel the Future of International B2B Payments

By Thomas Anderson Digitalization has been central to banking since the introduction of ATMs in the late 1960s. It has led to a rapid change in the way customers want to interact with money or matters related to it. With accelerating digital transformation changing operational risks, there has been a …

READ MORE →
Business BankingData Analytics

In the Race for Customer Primacy it’s time for Traditional Banks to Win

By Fiona Roach Canning SMBs account for around one-fifth ($850 billion) of global banking revenues, with annual growth predicted to reach up to 10 percent over the next five years1. This is a critical revenue stream that banks can’t ignore. Customer expectations of digital services are being shaped by the …

READ MORE →
FinTechLendingTrends

QuadFi’s Borderless Financial Product a first for Global Immigrants to Drive Financial Inclusion

Development of cutting-edge technology helps QuadFi see month-over-month growth of more than 500 percent in credit portfolio TORONTO, ON–Toronto-based fintech company QuadFi, announces a breakthrough in its product offering: a new way to drive financial inclusion for all newcomers. With the development of cutting-edge AI models, QuadFi is empowering newcomers with access to …

READ MORE →
E-commercePayments

Four Key Reasons The Future Of B2B Commerce Is Collaborative

By Nancy Sansom For too long, the B2B invoice to cash cycle has been a transactional and poor customer experience. An invoice is entered in a system and a payment is made on the other side, if you’re lucky. Throw in disputes, lost invoices, daily distractions, and more, and there …

READ MORE →
Business BankingFinTech

Open Banking is A Gamechanger for Canadian Small to Mid-Size Businesses

As businesses gear up for growth – driving efficiencies and access to capital is critical by Stephen Hogg Never has the phrase ‘business as usual’ been more obsolete. Constantly evolving market dynamics, shifting consumer expectations, and heightened macro-economic pressures are creating new challenges and opportunities for Canada’s small to mid-size …

READ MORE →
Summer 2022 Issue

Filling the Gap: Scope of Canadian Anti-Money Laundering Laws Expanded

By Jack Franklin, Zain Rizvi and Gillian R. Stacey The Canadian federal government has fulfilled its promise to expand Canada’s anti-money laundering (AML) regime to cover crowdfunding platforms and certain payment service providers (PSPs) that previously operated outside the scope of the Proceeds of Crime (Money Laundering) and Terrorist Financing …

READ MORE →
Summer 2022 Issue

ELFA Report Forecasts 2022 Equipment Markets

The 32nd Annual What’s Hot/What’s Not: Equipment Market Forecast 2022 from the Equipment Leasing and Finance Association (ELFA) reveals industry perceptions of 15 equipment markets based on a survey of 85 ELFA members. The survey results point to construction, trucks/trailers, medical, machine tools and hi-tech/computers as the leading sectors for …

READ MORE →