Winter 2020 Issue

Combating Money Laundering, Counter Terrorist Financing with Advanced Optimization Software

By Justin Newell Money laundering and counter terrorist financing are pervasive crimes in Canada and worldwide. For its part, the Canadian parliament and regulatory agencies are continually looking for new ways to strengthen their financial crimes regulations. Reflecting this ongoing effort were the July 2019 amendments to the “Proceeds of …

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Winter 2020 Issue

Bridging the EFT-ACH Chasm

By Victor Hinojosa As with most things in the modern world, digital has become the preferred format for most payments, whether it be personal or business, domestic or international. A Payments Canada survey showed that electronic payments accounted for CAD2.9 billion in payments made in 2018, and it is quickly …

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Winter 2020 Issue

4 ways to Prevent Chargebacks

By Rich Stuppy A chargeback happens when a consumer disputes a charge to their debit or credit card with their bank. In many cases, disputes are the result of fraudulent activity. As a result, banks reimburse consumers for the charged amounts: the “chargeback.” But those disputes are bad news for …

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Winter 2020 Issue

Why Digital Payments for B2B SMBs

By Bob Stark With business buyers increasingly adopting the convenient payment methods they’ve come to know as consumers, it’s no surprise that cheque usage has been steadily declining for years. According to the Association for Financial Professionals, 36 percent of all business-to-business (B2B) payments received by businesses in 2019 were …

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Winter 2020 Issue

Optimizing Travel Payment Practices

By Colin Smyth 2020 was one of the most difficult years the travel industry has ever seen. Due to the restrictions in place for much of the year, international travel has taken a significant hit, with airline passenger revenue estimated to decline by as much USD314 billion: approximately 55 percent …

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Winter 2020 Issue

What’s Next in Payments?

Interview with Cyrielle Chiron, Payments Canada A Changing Landscape The end-of-year survey by Payments Canada demonstrates how much the COVID-19 pandemic continues to impact Canadians’ spending and purchasing habits. The survey results show the pandemic continues to accelerate several trends we’ve seen over the last few years — including the …

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Winter 2020 Issue

Equipment Financing? Click Here.

By Dina Beaucage It’s no secret that the year 2020 has had a major impact on businesses of every shape and size. Businesses in some industries are thriving as a result of the COVID-19 pandemic and others, that have been forced to close their doors — even temporarily — might …

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Winter 2020 Issue

Turning Risks into Opportunities

By Daniela DeTommaso Real estate is one of the most unpredictable and ever-changing industries, dictated by the push-and-pull of housing supply and demand. Yet, if there is one constant, it is that the industry is able to withstand significant economic uncertainty and volatility in the market. This remains true in …

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Winter 2020 Issue

Are North American Banks Ready for the Digital Identity Challenge?

By Liz Lasher With COVID-19 restricting people’s ability or willingness to engage in face to face interactions banks are looking to their digital channels for continued growth. Key to delivering great customer experiences (CX) is the way in which banks verify that applicants are who they say they are. This …

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Winter 2020 Issue

How COVID-19 Accelerated Global Payments

By Christian Spaltenstein The impact of COVID-19 has been significant and widespread across all business sectors globally. From displaced workforces to new regulatory barriers, businesses have been faced with unexpected challenges affecting their profitability and in many cases survival. While the struggle to pivot from the existing model is still …

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