PaymentsSpring 2022 Issue

Three Ways to Support Earned Wage Access in Canada

By Marco Margiotta Around the world, employers are experiencing first-hand the impacts of what’s being called the ‘Great Resignation,’ emerging from the COVID-19 pandemic. For our neighbours to the South, 4.5 million Americans quit their jobs in November 2021, which matches a series high from last September. This trend has …

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PaymentsSpring 2022 Issue

Four Areas to Address to Meet Digital B2B Commerce Expectations

By Brandon Spear Looking back on 2021, the global B2B payments landscape experienced notable changes in sales channel strategies as e-commerce accelerated. As B2B customer journeys become more digitally influenced, a merchants’ payments offerings and capabilities need to evolve to better secure the sale. Recent research from Forrester Consulting revealed …

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AppointmentsPayments

Versapay Bolsters Executive Team

TORONTO, ON–Versapay, a leading provider of cloud-based payments and accounts receivable (AR) automation solutions, bolstered their executive team with the addition of three new members. Ward Schultz joins as Chief Financial Officer (CFO), Nancy Sansom joins as Chief Marketing Officer (CMO), and Alex Hoffmann joins as Executive Vice President of …

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Industry News

FSRA Encourages Financial Services Leaders, Consumers to Establish a Two-Way Dialogue

The outreach challenge was part of the provincial regulator’s first-ever Exchange Event TORONTO, ON–The Financial Services Regulatory Authority of Ontario (FSRA) held its first virtual Exchange Event today which focused primarily on principles-based regulation and what that means for the financial services sector, and the importance of enabling innovation across …

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Winter 2021 Issue

Workplace Changes from COVID-19 Won’t Be Permanent, Most Believe

Staff So far, the changes in how we use our offices, who works from home and the other disruptions or adjustments in corporate life aren’t impressing those who might make decisions on organizational structure in the future. Only 23 percent of CIOs surveyed expect remote workplace changes from the COVID-19 …

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Winter 2021 Issue

Equipment Finance Roundup

Mitsubishi HC Capital Canada Named One of Canada’s Most Admired Corporate Cultures Mitsubishi HC Capital Canada (formerly Hitachi Capital Canada) has been named as a winner of the 2021 Canada’s Most Admired Corporate Cultures™ program. This national program recognizes best-in-class Canadian organizations for fostering high performance corporate cultures that help …

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Winter 2021 Issue

Four Key Technologies Address Supply Chain Disruptions Impact on Work Truck Finance

Supply chain disruptions are a prominent concern across the globe. “We are all aware of the container ships lined up at ports, and months’ long delays in delivery times,” says Kirk Mann, Senior Vice President and GM of Transportation Finance, Mitsubishi HC Capital America. “However, supply chain issues and inefficiencies …

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Winter 2021 Issue

Legacy Banking Needs to Change Its Tune

An Interview with Sudipta Kumar Ghosh By Kathryn Atkins Sudipta Kumar Ghosh is an experienced technology and product executive in banking and financial services who focuses on implementing solutions aligned with digital and mobile-first growth strategies to deliver exceptional customer experiences. During his twelve years of involvement in this sector, …

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Winter 2021 Issue

How the Pandemic is Reshaping the Future of Financial Services

By Andrew Eppich The COVID-19 pandemic has forced businesses across Canada to digitally transform. According to Equinix’s Global Tech Trends Study, nearly half — 46 percent — of digital leaders in Canada have accelerated their digital transformation plans as a result of COVID-19. That includes the financial services industry, which …

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Winter 2021 Issue

Unattended Payments with the User in Mind

By Peter Alcock Have you ever walked up to a self-service terminal like a parking pay station or self-checkout retail store, and been both puzzled and embarrassed because you don’t know what to do? You’re absolutely not alone! It seems like the more text instructions, or the more icons and …

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