PaymentsSpring 2022 Issue

Leveraging Canadian Payments Trends to Support Financial Inclusion

By Robert Hyde The COVID-19 pandemic deeply impacted the Canadian payments industry and accelerated the migration to digital and contactless payments. Canadians continue to seek more choice and flexibility in how they make payments without sacrificing security and convenience, but the pandemic has further underscored the need for more services …

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PaymentsSpring 2022 Issue

Three Ways to Support Earned Wage Access in Canada

By Marco Margiotta Around the world, employers are experiencing first-hand the impacts of what’s being called the ‘Great Resignation,’ emerging from the COVID-19 pandemic. For our neighbours to the South, 4.5 million Americans quit their jobs in November 2021, which matches a series high from last September. This trend has …

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PaymentsSpring 2022 Issue

Four Areas to Address to Meet Digital B2B Commerce Expectations

By Brandon Spear Looking back on 2021, the global B2B payments landscape experienced notable changes in sales channel strategies as e-commerce accelerated. As B2B customer journeys become more digitally influenced, a merchants’ payments offerings and capabilities need to evolve to better secure the sale. Recent research from Forrester Consulting revealed …

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AppointmentsPayments

Versapay Bolsters Executive Team

TORONTO, ON–Versapay, a leading provider of cloud-based payments and accounts receivable (AR) automation solutions, bolstered their executive team with the addition of three new members. Ward Schultz joins as Chief Financial Officer (CFO), Nancy Sansom joins as Chief Marketing Officer (CMO), and Alex Hoffmann joins as Executive Vice President of …

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LendingPayments

Web Rep rebrands as TransSource

New name reflects the company’s evolution into an industry leading solutions provider in the high-risk merchant transaction processing space SAN JUAN, PR–Kevin Cunningham, president of The Web Rep LLC, an industry leader in payment processing solutions for the world’s premier high-risk merchants, announced the change of its corporate name to …

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Corporate PartnershipsLoyaltyPayments

Payfare, Cardlytics Partner to Launch Cash Back Rewards Program

Gig workers can now earn instant cash back with their Payfare cards TORONTO, ON–Payfare Inc., a leading fintech powering instant payout and digital banking solutions for the gig workforce, have created a new rewards program powered by Cardlytics. Payfare cardholders can now earn cash back when they shop thousands of …

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Data AnalyticsFall 2021 IssuePayments

Why Purchase Data Drives Customer Engagement

By Jason Howard Who hasn’t looked at their bank statement at one point and thought, “wait a minute, what’s this transaction again?” And often, there isn’t enough information on our digital bank statements to help us make sense of our purchase history. In most cases though, these confusing statement descriptors …

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BNPLPaymentsRetail

Browns Shoes partners with PayBright, online and in-store

TORONTO, ON—-PayBright, one of Canada’s leading providers of installment payment plans, today announced its partnership with celebrated Canadian shoe retailer Browns. Now, Canadians shopping online at brownshoes.com and at Browns stores nationwide have the option to pay over time in 4 interest-free, biweekly installments. Buy now, pay later (BNPL) services …

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Identity VerificationPayments

Accuity Study Reveals Failed Payments Cost the Global Economy $118.5 Billion in 2020

CHICAGO, IL — The cost of failed payments is estimated to have cost the global economy $118.5 billion in fees, labor and lost business in 2020 according to the latest study from Accuity, a LexisNexis Risk Solutions company. The total cost of failed payments regionally was $41.1 billion in EMEA, …

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Customer ServicePaymentsSummer 2021 Issue

With Work-at-Home agents on the rise, here’s how to secure payments

…and Improve CX By Gary E. Barnett For most consumers, the idea of handling a transaction or conducting business through a call center brings a reassuring sense of security and confidentiality. This is especially true with larger, more established brands; customers trust that stringent regulations, employee background checks and oversight …

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